Contact Us
One address for everything. Every message is logged, routed to the right person and answered by a named individual within one business day.
What to Include
You do not need to fill out a form. A short email is enough, but the following details help us answer faster:
| If You Are Asking About | Helpful to Include |
|---|---|
| A quote | Item, form (whole, ground, cut), treatment requirement, approximate quantity and frequency, ship-to city and state |
| Samples | Item and form, your application, and the address the sample should go to |
| A specification match | Your specification sheet or a description of the product you are matching |
| A custom blend | A flavor brief, target product or existing formula, target cost if you have one, and label requirements |
| Supplier documentation | Which documents your program requires; we send a standard package covering most questionnaires |
| Quarterdeck portal access | Names, email addresses and roles of the users to set up, sent from your company address |
| A facility visit | Preferred dates and which facility you would like to see |
| Selling to us | Your company, origin, items offered and current certifications; our buyers review every offer |
Locations
Headquarters and East Coast Processing
Spice Admiral
Newark, New Jersey
West Coast Processing
Long Beach, California
Forward Warehouses
Dallas, Texas
Chicago, Illinois
Savannah, Georgia
Hours
Monday to Friday
8:00 am to 6:00 pm Eastern
Shipping departments operate on local time at each
facility.
Visiting
Customers and prospective customers are welcome to tour the Newark or Long Beach facility and watch the inspection line process a live lot. Visits are scheduled by email. Visitors are asked to follow our food safety and security procedures, which we will send in advance.
We read every email, including the ones that are not about buying spices. Students, journalists and industry colleagues with questions about the spice trade or about how we use automation are welcome to write.
