Privacy Policy
Effective January 1, 2026
This Website
This website does not contain forms, does not set tracking cookies and does not use third-party analytics or advertising services. Our web server records standard access logs, including the IP address, pages requested, date and time and browser type, which we use to operate and secure the site. Logs are retained for a limited period and are not shared with third parties except as required by law.
Email Inquiries
When you email inquiries@spiceadmiral.com, we record your message, your email address and the information you provide in our customer relationship system so that we can respond to you and, if you become a customer, serve your account. We use this information only for those purposes. We do not sell or rent contact information to anyone, and we do not add you to a marketing list without asking.
Customer Information
Information about customer accounts, orders, specifications and formulations is held in our systems, including the HELM platform and the Quarterdeck portal, and is used to fulfil orders and provide service. Customer formulations and volumes are confidential and are never used to train models shared with other customers. Data is encrypted in transit and at rest, access is restricted to staff who need it, and access is logged.
Service Providers
We use carefully selected service providers for hosting, email, customs brokerage, laboratory testing and freight. They receive only the information needed to perform their service for us and are bound by confidentiality obligations.
Your Rights
You may ask what personal information we hold about you, ask us to correct it, or ask us to delete it where we have no continuing business or legal need to keep it. Write to inquiries@spiceadmiral.com.
Children
This website is intended for commercial buyers. We do not knowingly collect information from children.
Changes
If this policy changes, the new version will be posted here with a new effective date.
